SHIPPING & RETURNS

Shipping

USA orders over $125 ship free. International orders over $150 ship for a flat rate of $20.

Shipping charges are based on weight and location. We ship via USPS. You will receive a tracking number when your item ships.

 

Exchanges 

It is important to us that you love your elSage goods. If you would like to exchange your order drop us an email (phoebe@elsagedesigns.com) and then send your order back to 110 North 1st Street (Suite A) Mount Vernon, WA  98273

All exchanges/returns must be unworn/unwashed with original tags and packaging within 30 days of purchase (this time period is extended to January 30th for November/December purchases to accommodate gift giving). Sale items may be ineligible for exchange.

 

Returns

Returns are accepted within 30 days of purchase. Items must be must be unworn/unwashed and with original tags and packaging. Refund will process through your original payment type and may take 7-10 business days to process. 

Sale items are ineligible for return.