SHIPPING & RETURNS

Order Processing

The elSage Shop packs and ships orders daily. We often get your order out the door same day or next day mail. 

All of our shipping is done through USPS.

Shipping

USA orders over $100 ship free. 

International shipping: we ship to Canada. Unfortunately our international (overseas) shipping options are not available at this time.

Once we pass off your package to our awesome mailperson, we don't have control over its delivery. If you believe that your package was lost or stolen, contact your local USPS. We are not responsible for lost or stolen packages, thank you for understanding.

Please double check your shipping address before checking out, and send us an email (hello@elsagedesigns.com) if you need to make changes to your shipping address.

Holiday Exchanges 

Purchases made from October 15th through December 31st are eligible for exchange until January 15th.

Exchanges 

All exchanges must be unworn/unwashed with original tags and packaging within 15 days of purchase.

If you would like to exchange your order drop us an email (hello@elsagedesigns.com) and then send your order back to:

408 + 410 S 1st St Mount Vernon, WA  98273

Returns

We do not accept returns. We are a small business and work hard to bring you the freshest finds. We are happy to exchange your item for store credit in the 15 day window. 

Discounted/sale items are ineligible for exchange.